Talking Gate
PA Anywhere's Talking gate system is an extension of the existing main Phonetica PA system to include the Gate calls from the handling agents.
Gate calls can me managed using any desktop or handheld device, both Android and iOS are supported.
The system has full functionality with all the rules / input / skin options that the Airport requires.
Full Integration of data with a passive interface from FIDS/FIS and AODB for the population of flight specific details into Talking Gate Library messages.
PA Anywhere produces crystal clear messages everytime
Any Airline
Talking Gate can be used by
Airline and Gate agents to support the boarding process at the gate alongside simultaneous Display updates.
Using a sophisticated software matrix of essential information including; Gate, Airline, Destination and the Aircraft Type with all specific boarding procedures belonging to that flight
Any Gate
The system can run on existing kiosks without the requirement for expensive new infrastructure.
Handling Agents can open Gates and run through boarding procedures from any kiosk, removing the need for multiple agents at any single Gate.
Allowing agents to greet passengers and make essential checks, instead of being tied to a desk calling passengers forward.
Any Device
Gate calls can me managed using any desktop or handheld device, both Android and iOS are supported.
Once the Gate has been opened the system can be fully or semi automatic as required running through flight specific regime.
Adhoc required announcements can be sent to
the control centre or other management for approval/denial.
Comprehensive Matrix
The system will initially be populated with message content specific to the Airlines guidelines.
Messages are customised for Airline, Gate, Aircraft and Handling Agent.
The system includes structure for all more comprehensive boarding methods including block boarding rotating zone and reverse pyramid or simple methods i.e grouping, with built-in tailoring for changes in sequence and classes as required.
Increase Customer satisfaction
No longer do passengers have to struggle to hear microphone calls waiting for their row to be called forward for boarding.
Increasing times spent at the gate as agents are stuck having to multi-task calling passengers forward and checking documentation.
Talking Gate allows staff to create a relaxed passenger friendly experience, welcoming guests aboard safe in the knowledge that the Talking Gate system is stepping through the flights specific boarding process automatically.
User-friendly
Using the Talking Gate solution is a simple task for Handling agents during boarding. It is tailor-made for the individual Airline with a step-by-step approach to guide the passenger through the gate to board the aircraft, significantly improving boarding efficiency.
Agents simply opens the application, Gate location is automatically detected but can be amended to access remote gate location if required. All the essential information of the departing aircraft at that specific gate is then preloaded into the specific boarding template for that airline.
Once boarding is ready to commence the agents simply press the the 'open gate' button and Talking Gate will do the rest, stepping through each phase until boarding is complete.
Multilingual Functionality
In today’s globalized world, chances are you are interacting with people from more than just one country. This is where our multilingual functionality comes into play.
Talking Gate can automatically translate and broadcast announcements from Origin, transit and Destination languages or others if required.
To reduce noise in the Gate area or for Airports that have overlapping gate zoning, Adding PA Anywhere's mobile feature allows all boarding messages sent directly to the passengers mobile device, in selected language.